Course Features
Pre- and Post-Tests
Track knowledge gains and earn certificates of completion.
Case Scenarios
Apply strategies to real-life case scenarios written by practitioners and subject matter experts.
Spaced Learning
Add on spaced learning challenges to ensure retention and deepen core learning.
Course Overview
This targeted course for clinicians applies the action-based ResCUE Model™ to address common cross-cultural issues and facilitate effective negotiation of care management plans. Chaptered learning includes interactive exercises, real case scenarios, and pre-and post-test results to track knowledge gains. Full audio narration is available.
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Learning Outcomes
- Show respect and build rapport with patients without making assumptions
- Communicate effectively in cross-cultural interactions
- Ask questions to understand patient perspectives on health and illness
- Develop management strategies that engage patient perspectives
Accreditation
Participants earn 1 CME, CEU, CCM, or CDE credit hour and a downloadable certificate of achievement.
Excellent course! Full of insights and practical ideas for improving communication with patients.
Josh, QI Learner
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