CME, CEU, CCM Credit

Disability Awareness & CUEs for Quality Interactions

AUDIENCE: All staff, including clinical and non-clinical healthcare professionals.

OBJECTIVE: Apply a person-centered approach to serving patients with hearing, visual, speech, physical, and cognitive impairments.

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Course Features

Pre- and Post-Tests

Track knowledge gains and earn certificates of completion.

Case Scenarios

Apply strategies to real-life case scenarios written by practitioners and subject matter experts.

Spaced Learning

Add on spaced learning challenges to ensure retention and deepen core learning.

Course Overview

Interactive exercises and case-vignettes create an engaging course that builds learner awareness of various disabilities; discourages assumptions and stereotypes by promoting respectful inquiry; and provides etiquette guidelines for quality interactions. This course also covers Americans with Disabilities Act (ADA) requirements, reasonable accommodations, and compliance.
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Learning Outcomes

Explain basic concepts and legal issues, including requirements of the Americans with Disabilities Act (ADA)
Evaluate different types of disability, and determine what accommodations may be necessary in the workplace or when providing services
Communicate effectively and engage in a way that is respectful of people with disabilities

Accreditation

Participants earn 1 CME, CEU, or CCM credit hour and a downloadable certificate of achievement.

This training is very useful. I learned a lot my own perceptions about disabled people and how to communicate more respectfully.

David, QI Learner

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Organizational Leaders

Fill out this quick form to schedule a 15-minute course demo and see why top healthcare organizations choose Quality Interactions as their source for employee learning.

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