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Health Equity Insights: medical interpreters

Language Access Plans for Healthcare Organizations

Until recently, many hospitals and healthcare organizations lacked formal interpreter services for patients with limited English proficiency (LEP). Commonly, these facilities..

How to Meet the 4 Most Important CLAS Standards

Cultural competency training can help you and your healthcare team meet the CLAS Standards related to communication and language assistance for patients with limited English..

LEP Cultural Competency [Event Recap + Q&A]

The Quality Interactions webinar, "When Language Barriers Lead to Poor Patient Care (And What to Do About It)," provides information and care tips for successfully working with..

Effective Communication with LEP Populations

Approximately 21.5 million individuals in the United States belong to the LEP population. For these residents with Limited English Proficiency (LEP), navigating healthcare..

Best Practices for Working with Patients with LEP in Healthcare

Limited English proficiency (LEP) refers to a lack of fluency or comfort in the English language. In the healthcare sector, working with patients with LEP has become essential to..

A Clinician's Guide to the Use of Interpreters in Healthcare

Effective communication is the lifeblood of healthcare interactions, and this becomes particularly complex when dealing with patients with limited English proficiency (LEP) or who..