I've given hundreds of presentations on culturally-competent care to busy clinicians around the world. At the end of my talk, someone always asks the "time question." I know..
If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right to know." American culture holds that patients are entitled to be fully informed in..
Trust in the healthcare system is at an all-time low—only 34% of Americans have “great confidence” in medical leaders, as compared to 73% in 1966. So if you are a health..
Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment. Learning how to identify and overcome bias is essential to improving the delivery of..
Everyone has unconscious or implicit biases that impact our judgment and behavior. Since these biases are unintended, or “unconscious,” it is essential to have a way to uncover..
This has been a banner year for Moffitt Cancer Center, with five national distinctions honoring their steadfast commitment to equitable care, including recent recognition from the..
Effective communication is the lifeblood of healthcare interactions, and this becomes particularly complex when dealing with patients with limited English proficiency (LEP) or who..
Health literacy describes a person's ability to obtain and understand the medical information needed to make informed healthcare decisions. This includes the ability to understand..
